Contact Sonnus®
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The fastest way to reach Sonnus® is by email: support@usesonnus.com. Refund and replacement requests are answered within 1–2 business days; general questions usually come back the same day.
Sonnus® contact details
| Support email | support@usesonnus.com |
|---|---|
| Refund & replacement requests | Answered within 1–2 business days |
| Refund processing, once approved | 5–10 business days to the original payment method |
| Order tracking | Tracking links go live 24–48 hours after shipment |
| Site operator | [PREENCHER: nome ou razão social do operador deste site] |
| Postal address | [PREENCHER: endereço para correspondência] |
What to include when you write to Sonnus®
Two details let us find your order on the first reply instead of the third:
- Your order number
- The email address used at checkout
For a damaged or incorrect item, add a photo of the product and the packaging. For a refund, add a clear reason — the published policy requires one, and requests without it are held up.
Where each Sonnus® question goes
| Where is my order? | Tracking goes live 24–48 hours after shipment. Timings on the shipping policy. |
|---|---|
| I want a refund | 90 days from purchase, no return required. Steps on the refund policy. |
| Cancel a subscription | Through the customer portal, or by emailing support before the renewal date. |
| Wrong or damaged item | Email support with your order number and a photo. |
| What is in the formula? | Answered on the ingredients page and in the FAQ. |
| Can I take it with my medication? | Ask your physician first. See the medical disclaimer. |
Reporting a reaction to Sonnus®
If you experience an unexpected reaction, stop taking Sonnus® and contact a healthcare professional. Tell us as well so it is on record. In the United States you can also report it to the FDA MedWatch programme.
Corrections and complaints about this Sonnus® site
If something published on this site is inaccurate, tell us and the page itself is corrected. How that works is set out in the editorial policy. Who runs this site and how it is compensated are on the author page, the about page and the affiliate disclosure.
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